One day out of the week, you can attend a one-hour workshop to master the basics of customer service and how to prepare a perfect and amazing experience for the guests in The Ritz-Carlton. This training is for
C-suite (Chief Operating Officer) and below. The training will help you to learn how to:
Sign up for our next
Essentials of Service webinar for a 90-minute tutorial, Q&A, and video questions. This 90-minute training session lasts for 20 minutes and includes an introduction by the expert instructor and Q&A time. We welcome your participation and feedback.
Register for this
Essentials of Service webinar and we will send you information on how to join The Ritz-Carlton team. Training is available in English and Mandarin only. For those who want to use this program as a reference, we will add more videos in the coming weeks.
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